Product Agreement

GridNet reserves the right to make changes to its  products without prior notice to customers regarding the changes. By using any of the GridNet products it will indicate your understanding and acceptance of the following terms and conditions. All products is © Copyright protected by GridNet, all rights reserved. Products and documentation may not be copied.

Liability Disclaimer

 Through the use of GridNet products, GridNet accepts that the user read, and understands the terms and conditions as set out in this document. GridNet does not accept any liability arising out of the application or use of its products and specifically disclaims all liability, including incidental damages, death or personal injury or loss of personal property through the use of its products. These products are not designed, intended, or authorized for use as a component in systems intended for life support, medical equipment or for any other application in which the failure of the product can cause injury or death. Should the product be used for any unintended or unauthorized application, or even for its application its intended for, the user shall not hold GridNet or its distributors liable for claims, costs etc. for damages, death, injury, loss of personal property etc. through the use of its products. 

Return Policy

As each project is a unique custome design it is imperative that once the design and pricing is accepted by both GridNet and the purchasing customer and payment terms are concluded, products may not be returned or refunded. gridNet will meet their obligations with regards to design and product performance criteria.

Warranty Period

The following carry in warranties is offered on all gridNet products from date of purchase. The warranty excludes lightning damage, mishandling and physical damage.

Solar panels
10 year replacement and 25 year performance

Lithium Batteries
3 years
 

Electronics
3 years
 

Street pole
10 year workmanship